Warranty & Coverage
Our promise for quality work and honest repairs ♥️
Coverage
- All repairs and modifications come with a 90-day workmanship warranty
- This covers issues directly related to the work performed (e.g. solder joints, part installations, wiring)
- Parts supplied by Replay Revive are covered against manufacturer defects during this period
What’s Not Covered
- Accidental damage (drops, spills, physical breakage)
- Wear-and-tear unrelated to the repair (e.g. stick drift after joystick replacement if caused by external damage)
- Software, data loss, or customer-installed content
- Issues caused by prior or third-party repairs
Process
- Contact us at: support@replayrevive.com
- Provide a description of the issue and order details
- Ship or drop off the console for inspection
Note: Diagnosis is free under warranty. If the issue is unrelated to our work, standard repair fees may apply.
Shipping
- Customers are responsible for shipping costs both ways
- If a repair is covered under warranty, labor and parts are free
- If a console is deemed unrepairable, return shipping is still required
Additional Notes
- Turnaround time depends on the current queue. (See our Mods & Repairs page for current estimates)
- Every console is treated with care, and we’ll always be upfront about whether a repair is worth pursuing